ICT Infrastructure and Services

ISOC: Promoting Internet access for social and economic progress


This programme aims to promote the growth of the Internet in a way that benefits everyone, everywhere. By offering independent support and advice on Internet governance, technology and development, it helps you connect remote regions, promote sustainable policy-making and build digital skills within communities.

The focus is on local actions and global diversity. Through special events, grants, and expert advice, the programme empowers you to grow the Internet as a platform for economic development and social progress. This includes the development of e-commerce.

The programme is run by The Internet Society, whose mission is to increase access to and build trust in the Internet. Through its Internet Engineering Task Force (IETF), it plays a leading role in the continued development of open standards.

For whom

Decision makers
Private sector
Business Associations
Policy makers
Law makers

Services offered

Building skills
  • Benefit from hands-on technical training workshops specially designed for developing countries
  • Establish regional training sessions to suit a range of skills
Capacity building
  • Increase knowledge of Internet Exchange Points and combat spam by offering specially-designed toolkits
  • Organize regional INET conferences to teach technical skills and build local networks
  • Work with peers and experts to share ideas and develop new solutions at both regional and national Internet Governance Forums (IGFs)
  • Get support developing a skilled technical community to deploy and operate access and content infrastructures
  • Develop human capacity so that entrepreneurs, developers and others can create content, services and innovative business models
Policy advice
  • Get expert support in creating policy frameworks and policy briefs to support equal access to the Internet
  • Benefit from policy advice on a range of topics, including creating an open and trusted Internet, enabling Internet access and developing a multi-stakeholder model
Technical assistance
  • Grow local expertise through online courses, Internet leadership seminars, ambassadorships and internships
  • Get access to Internet workshops from leading instructors, combining hands-on training with interactive exercises

Meet the beneficiaries

Success stories
Strengthening the network for Internet traffic in Africa

Thanks to the Internet Development programme, the African Union (AU) benefited from technical assistance in establishing Internet Exchange Points (IXPs) in its member states. The aim was to keep Africa’s Internet traffic local to the continent by establishing both National and Regional IXPs. To achieve this, 60 community mobilization and technical workshops were organized in 30 African countries.

Building technical skills through workshops in Africa

As part of this programme, the Internet Society works with the African Network Operators Group (AfNOG) to organize a hands-on technical training workshop. Held every year since 2000, the AfNOG workshop offers advanced training to people developing and enhancing Internet-connected networks, both regionally and internationally. In 2016, the workshop attracted more than 300 participants, including Internet Service providers, telecommunications companies, government officials, regulators, civil society, and research and education specialists. Topics related to e-commerce included cyber security and mobile networking, and the event was also an important opportunity for participants to exchange with peers.

Since 2008, additional training has been organized at a local level, with sessions focusing on more advanced technical issues. In its first 5 years, this initiative trained over 1,500 people from 15 different countries.

1500 people

trained in 5 years

> 300

participants at 2016 workshop